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Which notifications should you activate to allow your support team to be more proactive?

With Shipup, you can send notifications to your support team:

  • via your support email address

  • by triggering an alert directly using your ticketing tool:

    • Zendesk

    • Gorgias

    • Easiware

💡 You'll see that for some notifications, it says "Smart State". If you have not already done so, learn more here: Smart States