Create your email templates

Overview of e-mail templates

Where?

Notifications > Email templates

There are 3 different templates that can be distinguished by 3 icons:

• Main: Sent when the package is shipped.

• Incident: Sent when an unexpected event occurs (issue with address, shipping delay, etc.).

• Delivery: Sent when the package is delivered. When this notification is sent, no further tracking of the package is necessary and Shipup does not send any new notifications associated with this package.

There are 2 types of views for email templates:

• Mobile view

• Desktop view

Let's go further in detail: